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Welcome to Wake
Wake Forest University Information Systems (WFUIS) is the primary campus resource for all your computing needs. We'd like to share some important information that will be helpful as you arrive and settle in!
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Connect to the campus network
For unrestricted bandwidth to campus and Internet services, look at the Wi-Fi options and choose WFUwireless - sign in with your WFU username (not full email address) and password.
Family and friends should choose WFUguest, an open wireless network for our campus guests who want quick and easy access to the Internet. WFUguest does not require a password. This option is not intended for students because access to internal campus network resources is restricted and moderate bandwidth limitations are in place for this network.
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Get tech assistance, digitally!
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Live Chat
Chat with a Service Desk representative M-F, 8am-9pm, at help.wfu.edu.
By Phone
Call 336-758-4357 (HELP) to speak with a Service Desk representative.
Email
Email the IS Service Desk at help@wfu.edu.
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AskDeac
Use AskDeac, our online self-service tool, for researching solutions or submitting requests for your IT service needs.
Information Systems website
Visit the IS website for helpful information regarding our services, computing alerts, tech news, and more.
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Get software
Visit software.wfu.edu
- Download Sophos antivirus software to keep you and your data safe from the latest cyber threats.
- Check your class schedule and simply download the software you need.
- Interested in Adobe Photoshop or other Adobe products? Adobe Creative Cloud is available to all students, faculty, and staff.
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Back up your data
As a Wake Forest University student, you have access to multiple cloud storage and backup solutions, such as Dropbox (100 GB storage quota), Google Drive (unlimited storage), or OneDrive (unlimited storage).
To learn more about the differences between these tools, visit the Cloud Storage Comparison Table.
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Stream TV and connect your devices
Stream2, the campus streaming TV service, provides access to 80 TV channels including premium, local and sports channels. Visit the IS website for more information on Stream2.
To connect your wireless devices to the campus network, you will need to use the MyDevices Portal. Wake Forest uses an encryption standard WPA2 Enterprise that many devices do not support such as Xbox and PlayStation devices. In order to connect these types of devices through the wireless system, visit the MyDevices service page.
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STAC
Represent the student body on the Student Technology Advisory Committee! The group meets monthly and works closely with IS to foster technology collaboration by evaluating current technology services and anticipating future student needs.
Email STAC@wfu.edu for more info.
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Technology Resources Available to You
As a Wake Forest student, you can access many services using your WFU username and password. These tools will empower you to collaborate across the University and beyond. Visit our Incoming Students page to learn more!
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You can still order your computer through WakeWare!
Purchasing is open all year long so when you need a new computer be sure to check out WakeWare for highly configured, insured, and supported personal computing devices at a negotiated price. Select “In-Store Pickup” to pick up at the campus bookstore.
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We use Twitter and Instagram to share announcements, technology tips and tricks, and special events.
Follow us now using the social media links below and be added in a raffle for an opportunity to win a 'Get to Know Winston Salem' gift card. Winners to be announced on September 7! |
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